Open Positions
Entry Level IT Technician
As an entry level IT technician, you will be part of a team of IT professionals who provide data centre, desktop support and server and networking support for Reynolds’ UK business. This will involve working closely with the US and European IT teams and will provide you with the opportunity to learn and work alongside an experienced team of IT professionals with a variety of equipment including desktops, servers, and networking devices. As you progress you will be assigned your own projects to research and manage.
You will initially start as a trainee system operator in the UK data centre, working evening, night and day shifts on rotation. This is an entry level position which offers the opportunity to train in data centre systems and procedures, and progression into a support role covering desktop support, server management and networking. You will be provided with training for all aspects of these roles via on the job training, online training and cross training with other teams.
As an entry level IT technician, you will be part of a team of IT professionals who provide data centre, desktop support and server and networking support for Reynolds’ UK business. This will involve working closely with the US and European IT teams and will provide you with the opportunity to learn and work alongside an experienced team of IT professionals with a variety of equipment including desktops, servers, and networking devices. As you progress you will be assigned your own projects to research and manage.
You will initially start as a trainee system operator in the UK data centre, working evening, night and day shifts on rotation. This is an entry level position which offers the opportunity to train in data centre systems and procedures, and progression into a support role covering desktop support, server management and networking. You will be provided with training for all aspects of these roles via on the job training, online training and cross training with other teams.
Responsibilities
- Reporting into the Data Centre Operations supervisor:
- Assist with monitoring of all aspects of data centre infrastructure including cooling, power, servers, and network devices
- Ensuring that back-ups of all critical system data are taken and securely stored
- Maintaining the data centre environment
- Providing out of hours support
- Monitoring site security via CCTV
- Patch cabling and equipment moves
Requirements
- Strong organisational skills and the ability to adhere to company procedures and deadlines
- Professional attitude and a strong work ethic
- Motivated to learn and pursue a career in IT
- The ability to work both alone and in a team
- Ability to lift and move heavy equipment such as servers, data centre racks and tables
- Training will be provided, however an understanding of IT hardware and Windows operating software is an advantage
Benefits
What’s work without benefits? Amongst other things, our employees receive life assurance cover, 25 days annual leave plus bank holidays, and 4% employer pension contributions.
Responsibilities
- Reporting into the Data Centre Operations supervisor
- Assist with monitoring of all aspects of data centre infrastructure including cooling, power, servers, and network devices
- Ensuring that back-ups of all critical system data are taken and securely stored
- Maintaining the data centre environment
- Providing out of hours support
- Monitoring site security via CCTV
- Patch cabling and equipment moves
Requirements
- Strong organisational skills and the ability to adhere to company procedures and deadlines
- Professional attitude and a strong work ethic
- Motivated to learn and pursue a career in IT
- The ability to work both alone and in a team
- Ability to lift and move heavy equipment such as servers, data centre racks and tables
- Training will be provided, however an understanding of IT hardware and Windows operating software is an advantage
Benefits
What’s work without benefits? Amongst other things, our employees receive life assurance cover, 25 days annual leave plus bank holidays, and 4% employer pension contributions.