Support

It doesn't stop at go-live.

When your dealership teams up with Reynolds, it doesn't stop at go-live.

From day one, our support, training and system specialists are there to keep everything running and help you get the most from your systems.

Implementation Consultants

These consultants set you up for success from the beginning.

They provide dedicated time, in your dealership and remotely, to ensure your new solutions get set up properly and your team is comfortable using them.

RSS - Reynolds Solution Specialits

Once your team gets up and running, our solutions specialists step in to help you get the most out of every product.

They identify areas of the software you may not be using or introduce enhancements you can take advantage of.

Customer Support
Team

Our dedicated UK-based support team is always ready to assist you with any queries about our solutions.

Whether you reach out via email, phone call, or our customer support portal, you can be confident that a knowledgeable team member will be there to help you within a timely manner. We pride ourselves on providing prompt and efficient support.

What our Partners Say about our Support, Training and Specialists Team

Hear directly from customers about their experience with our support teams, training programs and system specialists. Their feedback reflects the expertise, responsiveness and guidance they rely on every day.

We want to express our gratitude for the support and ongoing assistance to help us meet our goals.

Billie Dickinson

Nissan Group

Customer Experience, CRM & Lead Management Section Manager, Marketing

Thank you for your very professional service and assistance.

Wal Singh

W S Accrington

Managing Director

One of the best things is the level of support offered. We know that if we need help, Reynolds and Reynolds are on hand.

Tim Potter

Vindis Group Limited

Finance Director

Gained a lot, expanding knowledge and honing skills to get the most from the system.

Sam Gaston

The Gel Group

Regional Product Manager

We have had a visit from one of the Reynolds Solution Specialists, and as usual the information and assistance was excellent. Knowledge and instruction is second to none.

Caroline Troop

F. Troop & Son

Financial Director

Ash was very helpful and understanding when answering questions. Couldn't ask for a better person to learn from.

Chris Neal

Harris DAF

Service Manager

I've learned many new skills and feel more confident with the system. A very good course delivered.

Zack Wooldridge

Harris DAF

The course trainer was clear, precise and worked at a good pace when delivering the class. Every aspect of the training was fully explored.

Andy Pacey

Harris DAF

Service Manager

The course facilitator has explained everything and it was a pleasure to be taught by.

Caroline Taylor

Portslade Garages Limited T/A Tates

Sales Administrator

Feedback wise I would give 10/10. I found the training really helpful and covered everything that I needed to know.

Karen Palmer

Tom Gallagher Group Limited

Service Advisor

Very happy with how the course went and how the information was presented. Any questions raised during the course were answered in detail and examples given.

Matt Palmer

Ford & Slater

Senior Management Accountant

The course was very engaging and clearly shown what to do.

Humza Hussein

Ford & Slater

IT Support Executive

Very good delivery of the course. The facilitator was very helpful with answering any questions.

Sultan Khan

Ford & Slater

IT Manager

My past experience working with Reynolds gave me confidence it would suit my business, and support our plans going farward.

Gary Bassett

GB Commercial Parts

Business Owner

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Contacts

0121 483 2000

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